Dale was wonderful to work with. He was very helpful in finding what I wanted and I will be using him again in 3 years! Erik was great! He walked me through the maintenance schedule for my car and got me in and out in under an hour! I had the opportunity to have interface with 3 service department personnel and was treated with respect and consideration by everyone of them.
Why is this important to me? One of the service advisor? It was service that is much appreciated! The service advisor was very knowledgeable took time to explain everything and kept updating me on status of my vehicle. Purchased a car here because of the price. Following the deal made, they tried to up sell all kinds of add ons and they were obnoxious doing it.
It was like they didn't know what the word NO meant. Don't fall for it! However, the first price quoted could not be beat. Very good job nice people to deal with the service apartment was excellent thank you again.
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I am highly allergic and have asthma. Tire rotation. Everyone professional and friendly. Had my AutoNation purchased 4Runner serviced this past week. The work was completed quickly and efficiently and the service tech called on the recommendation before doing the work. Also my adviser Greg Fleming was very helpful as usual in getting the job completed. Add that to his outgoing personality and making sure things are done right is very refreshing. Great customer service! Great buying experience!!! I was a drive in customer for needing my engine splash shield replaced and some maintenance required work done.
Tina Beckett was very efficient and had my car written up and scheduled in the repair line.
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I always have great service when I come to the dealership. I had a wonderful experience to purchase my vehicle Thank you. Bob took the time to work with my daughter on purchasing a car he is very good and helpful and above all gives great guidance and is one of the best salesman I have ever worked with.
Experience was fantastic.
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Dale Fortner was easy to work with and found what I wanted quickly. The service adviser was quite knowledgeable and courteous. Explained in detail that service that was being performed and what possibly could be needed. It took for an oil change and tire rotation. This is the first time we had a bad experience. I just wanted to take a minute to rate my recent excellent experience at AutoNation Toyota this was a very smooth process from beginning to end most specifically I would like to give high praise salesman Wayne Charles Not only was he extremely genuine I have the excellent customer service on my new car.
Since AutoNation bought Ft. Myers Toyota the quality of service has dropped tremendously. They recommend service that is not needed and are priced too high. I have owned a Toyota vehicle since and have always had them serviced at that location because of the proximity to me.
I will be looking for a new Toyota dealer. Very helpful, informed and friendly service at AutoNation Fort Myers. The process was informative and efficient. Erick, our service rep, did a great job. He was patient and thorough. Mark was a nice gentleman he briefly explained the process of getting my car serviced. Definitely recommend him for anyone who needs their car serviced or repaired.
They provided very timely, courteous and professional service. This is something I have seldom experienced elsewhere.
Everything was easy and without incident. Very friendly and accommodating! Good customer service, people willing to work with you, always on top of their game. Thank you Daisy for making the buying process quick and easy. Love my new used car! Provided annual, routine maintenance with in depth descriptions of maintenance requirements and recommendations. Charges were very reasonable.
I could not be more pleased!
Shelley Krogmann was very helpful in working with insurance company and expediting repair of vehicle. Alex went above and beyond to help me. Alex helped me setup my phone and showed me options on my new truck. The dealership has followed up with me to make sure everything is going good. Peter was very friendly, extremely knowledgeable and explained the many features of the RAV4 very well.
The salesperson was a pleasure to work with and was very knowledgeable. Dante was my salesperson.
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He is very friendly, and helpful. He took his time helping me find the car I wanted. He is a This is the second car we have bought with the help from Wayne Carless, he has always been professional and very knowledgeable as he helped us. We appreciate how much time he has given to us in helping us make our decisions. We appreciate working with such a Professional. My car was received and checked in quickly.